Please choose your purchases carefully, as the nature of goods sold by bosscat means that exchanges are not permitted.

If the item you have received is defective, please notify bosscat within three days of receipt of goods by completing the form below. We will, for any products deemed defective, provide a full refund, including the return postage fee. Please note: refunds do not include shipping costs paid on your original order.

Once we receive your return, we inspect your item(s) and then initiate a refund. Our goal is to process your return within three to five business days of receipt. Credits may take up to an additional five business days to post to your account. Given shipping and processing time, the return process can take up to two to three weeks.

Final credit to your account depends on the policies of the bank or institution of your original payment method.

We will notify you via email when your return has been processed.

Contact form:

Contact form